How virtual reality is changing the world of work in the future

The world of work has changed for a long time. The changes in the past ten to twenty years are serious. Today’s professional life is characterized by digitization. Developments are accelerating and new trends emerge every year. The only constant in this constant flow is change. Megatrends appear at breakneck speed and often disappear from the scene just as quickly. The club had such a trend. For months, the term has been on everyone’s lips, everyone has wanted to discuss living in digital rooms with the public. The innovation lasted only a few months. Hardly anyone remembers her today. The next big trend went as fast as it appeared.

Virtual reality changes employee selection processes

Figure 2: Using VR headsets, participants can experience situations that are unreal, yet seem very real.

MGM Resorts is very innovative when it comes to new employees. The casino and trading company has a high turnover rate. It is becoming increasingly difficult to find suitable applicants who then wish to remain with the company. That is why the company is opening up new horizons. With the help of VR, applicants can now try out the new job without obligation and only then decide if it is something for them. Job seekers can use it to see if a new job meets their expectations. MGM Resorts is a hotel and casino company. In some areas, the work is difficult to adequately describe in words, and explanatory videos do not always reflect the full reality. The company provides virtual reality headsets for employment offices. This allows applicants to really experience the job.

Taking a step further, in the same industry, live casinos that use virtual reality. Currently there are a few providers that operate commercial VR casinos, but casinos built in VR environments like Decentraland are more popular. But the development is clear – sooner or later there will be a large number of live casinos based on virtual reality, which, of course, will also accompany live dealers interacting directly with players in the world of virtual reality. Soon there will also be the opportunity to work from home as a live blackjack dealer in a no-deposit bonus casino and communicate with players more directly than ever before.

The shortage of skilled labor nationwide helps companies break new ground when looking for new employees. The volatility is very high in both the hotel and casino industries. The company wants to use virtual reality technology in job centers, job fairs and also in training courses.

Difficult job in hospitality

The turnover in the hospitality industry is high, in part due to customers. Rude customers and difficult guests make life difficult for employees in the hotel and hospitality industry. With the help of virtual reality technology, MGM prepares its employees for such situations. There is an additional learning module for “Challenging Guest Interactions”. Certainly there are applicants deciding against a job in the industry despite being well prepared with VR. But those who decide to do this are also well prepared for difficult situations and are not in a hurry to throw in the towel.

It is often the case in the industry that applicants have no idea how difficult it can sometimes be to work. MGM used VR technology to select and prepare staff at its recent casino openings. This prevented some layoffs.

Meetings via virtual reality – is this the new reality?

Figure 3: In a meeting with virtual reality technology, employees work together very effectively, as if they were actually in the same room.

Changes in the world of work are also affecting video and telephone conferencing. Many feel that something is missing. Everyone sits at their desks, but in different places. Participants communicate with each other via video or phone, and everyone can watch the same presentation online. But it is different from a real meeting when everyone is in the same room. So called VR meetings can help here. Decentralized teams meet in a virtual space. This is the next generation of communication.

Unlike video conferencing, all participants are in the same room. The fact that this does not exist in the real world does not play a major role. VR meetings create the opportunity to brainstorm with others in the meeting as if they were all already in the same place. With the help of the right tools, extended meetings, such as interactive workshops, can be held across larger distances.

The most important technical assistance is virtual reality glasses. Once the participants wear it, they are in the meeting and therefore in the middle of the action. The meeting can be held in any conceivable virtual location, possibly specially created. It doesn’t have to be a 1:1 replica of a corporate conference room.

More possible applications of virtual reality in the world of work

Virtual or mixed reality reduces employee travel. It can reduce flight fatigue and save on overnight accommodation and expenses. This allows company employees to support colleagues in other locations around the world without having to be on site themselves. In case of problems, the staff can consult international specialists. The problem is solved remotely and independently of the site and can be implemented directly.

Another potential use is working with colleagues over long distances. With virtual reality, participants feel as if team members are in the same room. This results in more effective collaboration. Projects can be edited together in real time.

Developments are happening faster and faster, the world is becoming more complex, working life is increasing. Lifelong learning has become an essential part of working life. With virtual reality, employees are experiencing a whole new form of in-house training. Training can be made more realistic. Participants can fully immerse themselves in real learning situations. At Walmart, for example, there is already VR to support courses at the company’s own academies in the USA. Preparations for Black Friday are already underway using virtual reality.


Featured Image: Pixabay © ashirova0 (CC0 Public Domain)

Figure 2: Pixabay © tho-ge (CC0 Public Domain)

Figure 3: Pixabay © geralt (CC0 Public Domain)

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